{"id":172,"date":"2024-08-05T14:57:30","date_gmt":"2024-08-05T14:57:30","guid":{"rendered":"https:\/\/onceinbrussels.be\/?page_id=172"},"modified":"2024-10-07T06:28:48","modified_gmt":"2024-10-07T06:28:48","slug":"general-conditions-of-sale-once-in-brussels","status":"publish","type":"page","link":"https:\/\/onceinbrussels.be\/nl\/general-conditions-of-sale-once-in-brussels\/","title":{"rendered":"Algemene verkoopvoorwaarden van Once in Brussels"},"content":{"rendered":"<style>.kb-row-layout-id172_71d622-3f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id172_71d622-3f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id172_71d622-3f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kb-row-layout-id172_71d622-3f > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id172_71d622-3f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 6fr) minmax(0, 1fr);}.kb-row-layout-id172_71d622-3f > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id172_71d622-3f > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id172_71d622-3f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 6fr) minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id172_71d622-3f > .kt-row-column-wrap{padding-right:var(--global-kb-spacing-xs, 1rem);padding-left:var(--global-kb-spacing-xs, 1rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id172_71d622-3f > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id172_71d622-3f alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-3-columns kt-row-layout-center-exwide kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column172_870050-17 > .kt-inside-inner-col,.kadence-column172_870050-17 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column172_870050-17 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column172_870050-17 > .kt-inside-inner-col{flex-direction:column;}.kadence-column172_870050-17 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column172_870050-17 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column172_870050-17{position:relative;}@media all and (max-width: 1024px){.kadence-column172_870050-17 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column172_870050-17 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column172_870050-17\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n\n<style>.kadence-column172_8524e7-c5 > .kt-inside-inner-col,.kadence-column172_8524e7-c5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column172_8524e7-c5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column172_8524e7-c5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column172_8524e7-c5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column172_8524e7-c5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column172_8524e7-c5{position:relative;}@media all and (max-width: 1024px){.kadence-column172_8524e7-c5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column172_8524e7-c5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column172_8524e7-c5\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-spacer.kt-block-spacer-172_93adc2-b6 .kt-block-spacer{height:120px;}.wp-block-kadence-spacer.kt-block-spacer-172_93adc2-b6 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}@media all and (max-width: 767px){.wp-block-kadence-spacer.kt-block-spacer-172_93adc2-b6 .kt-block-spacer{height:20px!important;}}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-172_93adc2-b6\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_ff05e4-36, .wp-block-kadence-advancedheading.kt-adv-heading172_ff05e4-36[data-kb-block=\"kb-adv-heading172_ff05e4-36\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_ff05e4-36 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_ff05e4-36[data-kb-block=\"kb-adv-heading172_ff05e4-36\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_ff05e4-36 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_ff05e4-36[data-kb-block=\"kb-adv-heading172_ff05e4-36\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_ff05e4-36 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_ff05e4-36\">Once in Brussels propose plusieurs types d\u2019activit\u00e9s pour d\u00e9couvrir Bruxelles, son histoire, ses sp\u00e9cialit\u00e9s gustatives, en s\u2019amusant, \u00e0 pied, en v\u00e9lo \u00e9lectrique et classique ou lors de conf\u00e9rences. Elle met un ou plusieurs guides \u00e0 disposition de ses clients et assure la coordination des activit\u00e9s propos\u00e9es.<br>Ces activit\u00e9s sont accessibles soit en individuel, soit en groupe priv\u00e9 :<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items172_ab8a5a-86:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items172_ab8a5a-86 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items172_ab8a5a-86 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items172_ab8a5a-86 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items172_ab8a5a-86 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items172_ab8a5a-86 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-172_58a0e3-e9 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-172_58a0e3-e9\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_chevronRight kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Pour les individuels, une s\u00e9lection de certaines activit\u00e9s sont propos\u00e9es r\u00e9guli\u00e8rement \u00e0 l\u2019agenda, sans adaptation possible de l\u2019offre.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-172_8d2b86-17 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-172_8d2b86-17\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_chevronRight kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Pour les groupes priv\u00e9s, Once in Brussels propose de combiner diff\u00e9rentes activit\u00e9s afin de cr\u00e9er des \u00e9v\u00e9nements culturels sur mesure.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_671e65-a7, .wp-block-kadence-advancedheading.kt-adv-heading172_671e65-a7[data-kb-block=\"kb-adv-heading172_671e65-a7\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_671e65-a7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_671e65-a7[data-kb-block=\"kb-adv-heading172_671e65-a7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_671e65-a7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_671e65-a7[data-kb-block=\"kb-adv-heading172_671e65-a7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_671e65-a7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_671e65-a7\">Les prestations propos\u00e9es par Once in Brussels sont assujetties \u00e0 une TVA de 21%.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_e5ad4f-f5, .wp-block-kadence-advancedheading.kt-adv-heading172_e5ad4f-f5[data-kb-block=\"kb-adv-heading172_e5ad4f-f5\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_e5ad4f-f5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_e5ad4f-f5[data-kb-block=\"kb-adv-heading172_e5ad4f-f5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_e5ad4f-f5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_e5ad4f-f5[data-kb-block=\"kb-adv-heading172_e5ad4f-f5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_e5ad4f-f5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_e5ad4f-f5\">Les coordonn\u00e9es bancaires de Once in Brussels SA sont : Belfius banque &#8211; BIC : GKCCBEBB &#8211; IBAN : BE66 0682 1221 8243.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_19cb93-5b, .wp-block-kadence-advancedheading.kt-adv-heading172_19cb93-5b[data-kb-block=\"kb-adv-heading172_19cb93-5b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_19cb93-5b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_19cb93-5b[data-kb-block=\"kb-adv-heading172_19cb93-5b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_19cb93-5b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_19cb93-5b[data-kb-block=\"kb-adv-heading172_19cb93-5b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_19cb93-5b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_19cb93-5b\">Once in Brussels et ses partenaires ont souscrit les assurances n\u00e9cessaires en tant que responsables et accompagnateurs de groupes dans le cadre des activit\u00e9s qu\u2019ils proposent. Cependant, ils ne peuvent \u00eatre tenus responsables d\u2019accidents ou autres dommages survenus durant leurs prestations en cas de n\u00e9gligence, de non-respect des consignes ou de conduite inad\u00e9quate de la part de leurs clients. Si les instructions du guide ne sont pas respect\u00e9es, ce dernier a la possibilit\u00e9 d\u2019interrompre ou d\u2019arr\u00eater son activit\u00e9 sans qu\u2019aucune poursuite ou qu\u2019aucun d\u00e9dommagement du client ne puisse \u00eatre envisag\u00e9. Lors d\u2019une activit\u00e9 propos\u00e9e aux individuels, si le guide d\u00e9cide d\u2019interrompre son activit\u00e9 pour les raisons invoqu\u00e9es ci-dessus, les personnes responsables de cette interruption se verront dans l\u2019obligation de rembourser le prix pay\u00e9 par les autres participants non responsables de l\u2019interruption de l\u2019activit\u00e9.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_06b578-25, .wp-block-kadence-advancedheading.kt-adv-heading172_06b578-25[data-kb-block=\"kb-adv-heading172_06b578-25\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_06b578-25 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_06b578-25[data-kb-block=\"kb-adv-heading172_06b578-25\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_06b578-25 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_06b578-25[data-kb-block=\"kb-adv-heading172_06b578-25\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_06b578-25 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_06b578-25\">Concernant les activit\u00e9s \u00e0 v\u00e9lo, le client s\u2019engage \u00e0 \u00eatre capable de rouler \u00e0 v\u00e9lo correctement, \u00e0 un rythme mod\u00e9r\u00e9 et pour les dur\u00e9es des balades d\u00e9finies. Once in Brussels se r\u00e9serve le droit d\u2019appr\u00e9cier la capacit\u00e9 et l\u2019aptitude du participant \u00e0 utiliser un v\u00e9lo. Le client participant \u00e0 la balade d\u00e9clare \u00eatre apte \u00e0 la pratique du v\u00e9lo et n\u2019avoir aucune contre-indication m\u00e9dicale. Once in Brussels se r\u00e9serve le droit d\u2019exclure de ses balades toute personne manifestement sous l\u2019emprise de l\u2019alcool, d\u2019une drogue quelconque ou ne pr\u00e9sentant pas les capacit\u00e9s physiques \u00e0 rouler seul \u00e0 v\u00e9lo. Une balade annul\u00e9e pour cause de l\u2019incapacit\u00e9 d\u2019un client \u00e0 conduire un v\u00e9lo ne pourra faire l\u2019objet d\u2019un remboursement, d\u2019aucune poursuite et d\u2019aucun d\u00e9dommagement.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_129194-9f, .wp-block-kadence-advancedheading.kt-adv-heading172_129194-9f[data-kb-block=\"kb-adv-heading172_129194-9f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_129194-9f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_129194-9f[data-kb-block=\"kb-adv-heading172_129194-9f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_129194-9f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_129194-9f[data-kb-block=\"kb-adv-heading172_129194-9f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_129194-9f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_129194-9f\">Les mineurs d\u2019\u00e2ge seront obligatoirement accompagn\u00e9s d\u2019un adulte. Leur participation se fait sous l\u2019enti\u00e8re responsabilit\u00e9 du parent ou de l&rsquo;accompagnant adulte.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_e4a1ca-f8, .wp-block-kadence-advancedheading.kt-adv-heading172_e4a1ca-f8[data-kb-block=\"kb-adv-heading172_e4a1ca-f8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_e4a1ca-f8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_e4a1ca-f8[data-kb-block=\"kb-adv-heading172_e4a1ca-f8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_e4a1ca-f8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_e4a1ca-f8[data-kb-block=\"kb-adv-heading172_e4a1ca-f8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_e4a1ca-f8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_e4a1ca-f8\">En aucun cas, le guide ne peut \u00eatre consid\u00e9r\u00e9 comme encadrant d\u2019enfants, ni comme responsable de ceux-ci au sens de l&rsquo;article 1384 al. 2, 4 ou 5 du Code civil belge.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_9d781f-c9, .wp-block-kadence-advancedheading.kt-adv-heading172_9d781f-c9[data-kb-block=\"kb-adv-heading172_9d781f-c9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_9d781f-c9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_9d781f-c9[data-kb-block=\"kb-adv-heading172_9d781f-c9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_9d781f-c9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_9d781f-c9[data-kb-block=\"kb-adv-heading172_9d781f-c9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_9d781f-c9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_9d781f-c9\">Tout mat\u00e9riel mis \u00e0 disposition des clients lors des activit\u00e9s reste la propri\u00e9t\u00e9 exclusive de Once in Brussels ou de ses partenaires. Le client s\u2019engage \u00e0 traiter le mat\u00e9riel mis \u00e0 sa disposition en bon p\u00e8re de famille. Il est responsable des dommages occasionn\u00e9s au mat\u00e9riel mis \u00e0 sa disposition durant toute la dur\u00e9e de l\u2019activit\u00e9, de son propre fait ou du fait d&rsquo;autrui. Les parents sont responsables des dommages occasionn\u00e9s au mat\u00e9riel pr\u00eat\u00e9 \u00e0 leurs enfants mineurs.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_d71c26-5f, .wp-block-kadence-advancedheading.kt-adv-heading172_d71c26-5f[data-kb-block=\"kb-adv-heading172_d71c26-5f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_d71c26-5f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_d71c26-5f[data-kb-block=\"kb-adv-heading172_d71c26-5f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_d71c26-5f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_d71c26-5f[data-kb-block=\"kb-adv-heading172_d71c26-5f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_d71c26-5f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_d71c26-5f\">Once in Brussels se r\u00e9serve le droit de modifier ses prix et ses conditions g\u00e9n\u00e9rales de vente \u00e0 tout moment. Cependant, les produits ou services sont factur\u00e9s sur la base des tarifs et conditions en vigueur au moment de l\u2019achat ou de l\u2019\u00e9mission du bon de commande.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_5c9ea9-03, .wp-block-kadence-advancedheading.kt-adv-heading172_5c9ea9-03[data-kb-block=\"kb-adv-heading172_5c9ea9-03\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_5c9ea9-03 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_5c9ea9-03[data-kb-block=\"kb-adv-heading172_5c9ea9-03\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_5c9ea9-03 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_5c9ea9-03[data-kb-block=\"kb-adv-heading172_5c9ea9-03\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading172_5c9ea9-03 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_5c9ea9-03\"><strong>R\u00e9servation, modifications et annulation pour les groupes priv\u00e9s :<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_111c55-3c, .wp-block-kadence-advancedheading.kt-adv-heading172_111c55-3c[data-kb-block=\"kb-adv-heading172_111c55-3c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_111c55-3c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_111c55-3c[data-kb-block=\"kb-adv-heading172_111c55-3c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_111c55-3c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_111c55-3c[data-kb-block=\"kb-adv-heading172_111c55-3c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_111c55-3c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_111c55-3c\">En tant que groupe priv\u00e9, la r\u00e9servation d\u2019une prestation et la mise en place d\u2019un programme sur mesure, se font sur base d\u2019une demande du client et d\u2019\u00e9changes entre ce dernier et Once in Brussels.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_3101a1-fe, .wp-block-kadence-advancedheading.kt-adv-heading172_3101a1-fe[data-kb-block=\"kb-adv-heading172_3101a1-fe\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_3101a1-fe mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_3101a1-fe[data-kb-block=\"kb-adv-heading172_3101a1-fe\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_3101a1-fe img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_3101a1-fe[data-kb-block=\"kb-adv-heading172_3101a1-fe\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_3101a1-fe wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_3101a1-fe\">La r\u00e9servation de la prestation est confirm\u00e9e par un bon de commande, \u00e9tabli par Once in Brussels. Le client renvoie le bon de commande sign\u00e9 pour accord, par email \u00e0 Once in Brussels. La r\u00e9servation est d\u00e9finitivement act\u00e9e apr\u00e8s le paiement d&rsquo;un acompte de 30% du montant total TVA comprise. Une facture d\u2019acompte n\u2019est envoy\u00e9e au client qu\u2019\u00e0 sa demande. Une facture globale est envoy\u00e9e au client par email avant la prestation. Le montant total doit \u00eatre acquitt\u00e9 au minimum 7 jours calendrier avant la prestation (sauf arrangement contraire).<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_900707-3c, .wp-block-kadence-advancedheading.kt-adv-heading172_900707-3c[data-kb-block=\"kb-adv-heading172_900707-3c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_900707-3c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_900707-3c[data-kb-block=\"kb-adv-heading172_900707-3c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_900707-3c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_900707-3c[data-kb-block=\"kb-adv-heading172_900707-3c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_900707-3c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_900707-3c\">Dans le cas o\u00f9 la prestation est confirm\u00e9e moins de 7 jours calendrier avant celle-ci, la facture globale est envoy\u00e9e au client par email d\u00e8s la validation du bon de commande. Le paiement est effectu\u00e9 d\u00e8s r\u00e9ception de la facture. La r\u00e9servation est d\u00e9finitivement act\u00e9e apr\u00e8s le paiement du montant total TVA comprise.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_af059e-df, .wp-block-kadence-advancedheading.kt-adv-heading172_af059e-df[data-kb-block=\"kb-adv-heading172_af059e-df\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_af059e-df mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_af059e-df[data-kb-block=\"kb-adv-heading172_af059e-df\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_af059e-df img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_af059e-df[data-kb-block=\"kb-adv-heading172_af059e-df\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_af059e-df wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_af059e-df\">Aucune facture ne sera envoy\u00e9e par courrier postal sauf demande expresse du client lors de la confirmation et avant la prestation. Tous les frais bancaires sont \u00e0 charge du client. Once in Brussels n&rsquo;accepte pas les paiements en esp\u00e8ce ou par ch\u00e8que.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_ecf988-ac, .wp-block-kadence-advancedheading.kt-adv-heading172_ecf988-ac[data-kb-block=\"kb-adv-heading172_ecf988-ac\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_ecf988-ac mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_ecf988-ac[data-kb-block=\"kb-adv-heading172_ecf988-ac\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_ecf988-ac img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_ecf988-ac[data-kb-block=\"kb-adv-heading172_ecf988-ac\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_ecf988-ac wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_ecf988-ac\">La prestation est fix\u00e9e et son prix \u00e9tabli en fonction d\u2019un nombre de participants pr\u00e9cis\u00e9 \u00e0 la r\u00e9servation. En cas de changement de celui-ci, Once in Brussels et ses partenaires ne peuvent garantir ni le planning, ni le prix annonc\u00e9. Le tarif pourra \u00eatre adapt\u00e9 en fonction de la nouvelle r\u00e9alit\u00e9, \u00e0 la hausse ou \u00e0 la baisse.<br>Once in Brussels et ses partenaires s\u2019efforceront de respecter ce qui a \u00e9t\u00e9 convenu et valid\u00e9 par le bon de commande.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_527c23-26, .wp-block-kadence-advancedheading.kt-adv-heading172_527c23-26[data-kb-block=\"kb-adv-heading172_527c23-26\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_527c23-26 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_527c23-26[data-kb-block=\"kb-adv-heading172_527c23-26\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_527c23-26 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_527c23-26[data-kb-block=\"kb-adv-heading172_527c23-26\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_527c23-26 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_527c23-26\">Cependant, le planning est susceptible d\u2019\u00eatre adapt\u00e9 pour des raisons ind\u00e9pendantes de notre volont\u00e9. Nous ne pouvons garantir le respect de tout ce qui avait \u00e9t\u00e9 convenu en cas de retard du client. En cas de retard important, certaines activit\u00e9s pourront \u00eatre annul\u00e9es sans que cela ne donne lieu \u00e0 un remboursement ou \u00e0 un d\u00e9dommagement.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_341c49-9e, .wp-block-kadence-advancedheading.kt-adv-heading172_341c49-9e[data-kb-block=\"kb-adv-heading172_341c49-9e\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_341c49-9e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_341c49-9e[data-kb-block=\"kb-adv-heading172_341c49-9e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_341c49-9e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_341c49-9e[data-kb-block=\"kb-adv-heading172_341c49-9e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_341c49-9e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_341c49-9e\">La prestation est fix\u00e9e d\u2019un commun accord entre le client et Once in Brussels. Toute modification du fait du client est communiqu\u00e9e au plus vite par email \u00e0 Once in Brussels (info@onceinbrussels.be), en faisant r\u00e9f\u00e9rence au num\u00e9ro du bon de commande, et ce au plus tard 7 jours calendrier avant la date de la prestation. Once in Brussels s\u2019efforce de prendre en compte les modifications souhait\u00e9es par le client, mais ne peut garantir l\u2019ex\u00e9cution des modifications demand\u00e9es. Apr\u00e8s validation du bon de commande, nous n\u2019effectuons pas plus d\u2019une modification sans r\u00e9clamer des frais administratifs de 50\u20ac hors TVA par changement, \u00e9ventuellement augment\u00e9s de charges r\u00e9clam\u00e9es par nos prestataires de services (sauf arrangement contraire). Aucune modification, sauf cas de force majeure d\u00fbment justifi\u00e9e (d\u00e9c\u00e8s d\u2019un proche, naissance de son enfant, hospitalisation, probl\u00e8mes a\u00e9riens, gr\u00e8ves des transports longue distance), n\u2019est admise moins de sept jours calendrier avant la date retenue (sauf arrangement contraire).<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_e5b910-ad, .wp-block-kadence-advancedheading.kt-adv-heading172_e5b910-ad[data-kb-block=\"kb-adv-heading172_e5b910-ad\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_e5b910-ad mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_e5b910-ad[data-kb-block=\"kb-adv-heading172_e5b910-ad\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_e5b910-ad img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_e5b910-ad[data-kb-block=\"kb-adv-heading172_e5b910-ad\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_e5b910-ad wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_e5b910-ad\">En cas d\u2019annulation, le client avertit Once in Brussels au plus vite par email (info@onceinbrussels.be) en faisant r\u00e9f\u00e9rence au num\u00e9ro du bon de commande. Afin de couvrir les frais engendr\u00e9s et sauf arrangement contraire, Once in Brussels :<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items172_d3dc80-16:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items172_d3dc80-16 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items172_d3dc80-16 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items172_d3dc80-16 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items172_d3dc80-16 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items172_d3dc80-16 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-172_9ca524-16 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-172_9ca524-16\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_chevronRight kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">\u00c0 30 jours calendrier ou plus avant la date de la prestation : 50\u20ac hors TVA de frais administratifs.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-172_570fe0-b3 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-172_570fe0-b3\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_chevronRight kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Entre le 29\u00e8me et le 8\u00e8me jour calendrier avant la date de la prestation : 30% du co\u00fbt total TVA comprise, avec un minimum de 50\u20ac hors TVA.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-172_e29a08-0e .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-172_e29a08-0e\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_chevronRight kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">\u00c0 7 jours calendrier ou moins avant la date de la prestation : 100% du co\u00fbt total TVA comprise.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_bb9118-c5, .wp-block-kadence-advancedheading.kt-adv-heading172_bb9118-c5[data-kb-block=\"kb-adv-heading172_bb9118-c5\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_bb9118-c5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_bb9118-c5[data-kb-block=\"kb-adv-heading172_bb9118-c5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_bb9118-c5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_bb9118-c5[data-kb-block=\"kb-adv-heading172_bb9118-c5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading172_bb9118-c5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_bb9118-c5\"><strong>R\u00e9servation, modifications et annulation pour les individuels :<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_3b3213-c8, .wp-block-kadence-advancedheading.kt-adv-heading172_3b3213-c8[data-kb-block=\"kb-adv-heading172_3b3213-c8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_3b3213-c8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_3b3213-c8[data-kb-block=\"kb-adv-heading172_3b3213-c8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_3b3213-c8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_3b3213-c8[data-kb-block=\"kb-adv-heading172_3b3213-c8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_3b3213-c8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_3b3213-c8\">En tant qu\u2019individuel, la r\u00e9servation d\u2019une prestation et le paiement de celle-ci, se fait en ligne, via le site internet de Once in Brussels. Il n\u2019est pas possible de r\u00e9server sans paiement. L\u2019offre (date, horaire, nombre de places disponibles, langue, etc.) est clairement d\u00e9taill\u00e9e sur le site : aucune adaptation n\u2019est possible.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_28a34a-d2, .wp-block-kadence-advancedheading.kt-adv-heading172_28a34a-d2[data-kb-block=\"kb-adv-heading172_28a34a-d2\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_28a34a-d2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_28a34a-d2[data-kb-block=\"kb-adv-heading172_28a34a-d2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_28a34a-d2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_28a34a-d2[data-kb-block=\"kb-adv-heading172_28a34a-d2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_28a34a-d2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_28a34a-d2\">Une r\u00e9servation individuelle peut \u00eatre report\u00e9e \u00e0 une date ult\u00e9rieure, en fonction des disponibilit\u00e9s. Toute modification du fait du client est communiqu\u00e9e au plus vite par email \u00e0 Once in Brussels (info@onceinbrussels.be), en faisant r\u00e9f\u00e9rence \u00e0 la date de la prestation, et ce au plus tard 7 jours calendrier avant la date de la prestation. Aucune modification, sauf cas de force majeure d\u00fbment justifi\u00e9e (d\u00e9c\u00e8s d\u2019un proche, naissance de son enfant, hospitalisation, probl\u00e8mes a\u00e9riens, gr\u00e8ves des transports longue distance) ne sera admise moins de 7 jours calendrier avant la date retenue. Apr\u00e8s validation de votre r\u00e9servation en ligne, nous n\u2019effectuons pas plus d\u2019une modification sans r\u00e9clamer des frais administratifs 10\u20ac hors TVA par changement, par personne.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_68a441-d8, .wp-block-kadence-advancedheading.kt-adv-heading172_68a441-d8[data-kb-block=\"kb-adv-heading172_68a441-d8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_68a441-d8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_68a441-d8[data-kb-block=\"kb-adv-heading172_68a441-d8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_68a441-d8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_68a441-d8[data-kb-block=\"kb-adv-heading172_68a441-d8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_68a441-d8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_68a441-d8\">En cas d\u2019annulation, le client avertit Once in Brussels au plus vite par email (info@onceinbrussels.be) en faisant r\u00e9f\u00e9rence \u00e0 la date de la prestation. Afin de couvrir les frais engendr\u00e9s et sauf arrangement contraire, Once in Brussels facturera :<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items172_7a5fa6-6d:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items172_7a5fa6-6d ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items172_7a5fa6-6d ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items172_7a5fa6-6d ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items172_7a5fa6-6d ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items172_7a5fa6-6d kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-172_90a307-8a .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-172_90a307-8a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_chevronRight kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">\u00c0 30 jours avant la date de la prestation : 10\u20ac hors TVA, par personne inscrite, de frais administratifs.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-172_dcc570-f3 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-172_dcc570-f3\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_chevronRight kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Entre le 29\u00e8me et le 8\u00e8me jour avant la date de la prestation : 50% du co\u00fbt total TVA comprise, par personne inscrite, avec un minimum de 10\u20ac hors TVA.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-172_cc600c-7a .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-172_cc600c-7a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_chevronRight kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">\u00c0 7 jours calendrier ou moins avant la date de la prestation : 100% du co\u00fbt total TVA comprise, par personne inscrite.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-172_41df79-9c .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-172_41df79-9c\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_chevronRight kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">En cas de force majeure d\u00fbment justifi\u00e9e (d\u00e9c\u00e8s d\u2019un proche, naissance de son enfant, hospitalisation, probl\u00e8mes a\u00e9riens, gr\u00e8ves des transports longue distance) : 10\u20ac hors TVA, par personne inscrite, de frais administratifs, quelle que soit la date de l\u2019annulation.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_46cdae-4b, .wp-block-kadence-advancedheading.kt-adv-heading172_46cdae-4b[data-kb-block=\"kb-adv-heading172_46cdae-4b\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_46cdae-4b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_46cdae-4b[data-kb-block=\"kb-adv-heading172_46cdae-4b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_46cdae-4b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_46cdae-4b[data-kb-block=\"kb-adv-heading172_46cdae-4b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_46cdae-4b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_46cdae-4b\">Pour les individuels, en cas de retard de plus de 15 minutes sur le rendez-vous fix\u00e9, le guide est en droit de commencer la visite avec les autres clients et donc d\u2019annuler la r\u00e9servation des retardataires sans que cela ne donne droit \u00e0 un remboursement.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading172_2a3965-3a, .wp-block-kadence-advancedheading.kt-adv-heading172_2a3965-3a[data-kb-block=\"kb-adv-heading172_2a3965-3a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading172_2a3965-3a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading172_2a3965-3a[data-kb-block=\"kb-adv-heading172_2a3965-3a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading172_2a3965-3a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading172_2a3965-3a[data-kb-block=\"kb-adv-heading172_2a3965-3a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading172_2a3965-3a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading172_2a3965-3a\">En cas d\u2019\u00e9v\u00e8nements ext\u00e9rieurs et ind\u00e9pendants de sa volont\u00e9 (conditions climatiques extr\u00eames, maladie, gr\u00e8ve, d\u00e9fectuosit\u00e9 technique, etc.), Once in Brussels se r\u00e9serve le droit d\u2019annuler une activit\u00e9 propos\u00e9es aux individuels. Une autre date sera propos\u00e9e au client. Si aucun arrangement ne semble possible, les sommes pay\u00e9es seront int\u00e9gralement rembours\u00e9es.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column172_779f09-aa > .kt-inside-inner-col,.kadence-column172_779f09-aa > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column172_779f09-aa > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column172_779f09-aa > .kt-inside-inner-col{flex-direction:column;}.kadence-column172_779f09-aa > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column172_779f09-aa > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column172_779f09-aa{position:relative;}@media all and (max-width: 1024px){.kadence-column172_779f09-aa > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column172_779f09-aa > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column172_779f09-aa\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Once in Brussels propose plusieurs types d\u2019activit\u00e9s pour d\u00e9couvrir Bruxelles, son histoire, ses sp\u00e9cialit\u00e9s gustatives, en s\u2019amusant, \u00e0 pied, en v\u00e9lo \u00e9lectrique et classique ou lors de conf\u00e9rences. Elle met un ou plusieurs guides \u00e0 disposition de ses clients et assure la coordination des activit\u00e9s propos\u00e9es.Ces activit\u00e9s sont accessibles soit en individuel, soit en groupe&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"wf_page_folders":[32],"class_list":["post-172","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/onceinbrussels.be\/nl\/wp-json\/wp\/v2\/pages\/172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onceinbrussels.be\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onceinbrussels.be\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onceinbrussels.be\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onceinbrussels.be\/nl\/wp-json\/wp\/v2\/comments?post=172"}],"version-history":[{"count":11,"href":"https:\/\/onceinbrussels.be\/nl\/wp-json\/wp\/v2\/pages\/172\/revisions"}],"predecessor-version":[{"id":620,"href":"https:\/\/onceinbrussels.be\/nl\/wp-json\/wp\/v2\/pages\/172\/revisions\/620"}],"wp:attachment":[{"href":"https:\/\/onceinbrussels.be\/nl\/wp-json\/wp\/v2\/media?parent=172"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/onceinbrussels.be\/nl\/wp-json\/wp\/v2\/wf_page_folders?post=172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}